GUARANTEE POLICY

“In the event of customer dissatisfaction with the quality of an alteration or dry cleaning service received, our company policy is to offer a Repair, Refund or Replacement to the garment where possible. If you are happy with our service please tell others, If you are unhappy please call us 1890 333 444″

Conditions of Purchase

  • We do not accept responsibility for orders that we have not pinned ourselves
  • Orders that are cancelled prior to completion will incur a 50% charge of the agreed total
  • Orders that are cancelled prior to being inputted are required to have full pin removal for safety reasons
  • Prepayment is required on all orders
  • Alterations added to garments after fitting stage will incur an extra charge
  • It is recommended that any footwear being worn with garments be tried ion at fitting stage to ensure exact requirements are met
  • Any items not collected within 3 months of drop off will be donated to charity
  • Our express service is available for minor repairs and basic alterations only
  • Multiple/Complex jobs will require a longer time frames to ensure high quality standards are achieved
  • Offers/Promotions can only be redeemed 1 at a time and not in conjunction with any other offer
  • Data collected from customers will be used for future text message marketing
  • We do not accept returns on opened merchandise products